[rt-users] confirming ticket created via email before it's put in the queue

[Ruslan Zakirov]

I think you can use external MTA extensions.

On 11/4/05, Vlad <marchenko at gmail.com> wrote:
> Hello,
>
> is there any way (or maybe additional contrib patches available) to do
> some sort of validation of incoming email, before the ticket is
> actually created.
>
> Ideally, some sort of auto reply with randomly generated string that
> requestor need to click before ticket is submitted (or becomes open)
> to RT.
>
> --
> Vlad
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--
Best regards, Ruslan.