[rt-users] confirming ticket created via email before it's put in the queue

[Ruslan Zakirov]

http://www.google.com/search?q=sendmail+confirmation+plugins
http://directory.fsf.org/email/spam/sendmailconf.html

I didn't use it, but anyway I think almost all MTAs has such plugin.
To use it more effective you have to write simple script that chacks
if user allready exist in RT database, or may be this plugins could
manage own whitelists.

On 11/4/05, Vlad <marchenko at gmail.com> wrote:
> thanks. anything in particular you can suggest?
>
> > I think you can use external MTA extensions.
> >
> > > is there any way (or maybe additional contrib patches available) to do
> > > some sort of validation of incoming email, before the ticket is
> > > actually created.
> > >
> > > Ideally, some sort of auto reply with randomly generated string that
> > > requestor need to click before ticket is submitted (or becomes open)
> > > to RT.
>
> --
> Vlad
>


--
Best regards, Ruslan.