[rt-users] custom fields

[Ed Davison]

Well, looks like I did not did deep enough (and just read the
screen/menu).

I fixed the display by adding the SeeCustomField permission to
privileged users and the group that my user is a part of.  I also added
ModifyCustomField permission to the same.

Now I get an error message that says: Could not add new custom field
value.

The only right I have not applied is AdminCustomField.  Does that need
to be added in order to add a new value to the custom field?  By name it
would not be logical to need that right.

Ed

On Tue, 2005-11-08 at 11:00 -0600, Ed Davison wrote:
> Oops, wrong subject line (corrected).
> 
> On Tue, 2005-11-08 at 10:59 -0600, Ed Davison wrote:
> > I have created a custom field and configured it to apply to tickets.
> > 
> > I then added this custom field to my queue but it fails to show under
> > "Bsaics" as I thought it should.
> > 
> > What should I look at to determine why this custom field is not showing
> > up?
> > 
-- 

--------------------------
Ed Davison
Sr. Systems Analyst
McCombs School of Business
512-232-6620 voice