[rt-users] Delete Button

Andrew Xenides andrew at staff.esc.net.au
Thu Nov 10 19:56:45 EST 2005


Hi,

As an ISP we get a lot of spam coming in to our ticket queues (support@
abuse@ etc)

Has anyone been able to make a delete link that sits up near the
resolve/open/take links?

This would be handy rather than having to go to the basics then select
deleted.

I know we can use multiple ticket update, but some of them cant be
identified as spam until we view it.

Thanks

Andrew




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