[rt-users] non-web-interface for admin?

[Laurent GAUTROT]

Le Samedi 12 Novembre 2005 17:48, Joel Plane a écrit :
> I am looking for a support ticketing system whereby I can reply to
> ticket from a NON-web interface. I use Linux with Gnome desktop, but I
> /might/ be able to make do with a Windows app if no Linux version exists.
>
> Can RT do this?

You can answer to RT and update your ticket by mail or by the webapp, as you 
prefer.