[rt-users] Ticket split
Todd Chapman
todd at chaka.net
Mon Nov 14 16:25:06 EST 2005
On Mon, Nov 14, 2005 at 09:19:41PM +0200, Andrew Kornilov wrote:
> Hi all.
>
> How can i split ticket to multiple tickets? Something like "Extract to
> article" in RTFM, but split to any amount of tickets with automatical
> links to parent ticket, different Owners and so on. Is it possible in
> theory?
>
I have modified one of the elements of Display.html to include
a button in the Links section so that child tickets are created
for a parent ticket, with the same subject and same body text
from the first transaction. Is that what you want?
-Todd
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