[rt-users] Method LimitCustomFields
Peter Reich
reich at adesso.de
Thu Nov 17 11:43:48 EST 2005
Hello,
i have some difficulties with LimitCustomFields(). I tried to write a perl
script that looks for tickets, which have a custom field that is not empty.
Here's the code:
---snip---
my $tickets = new RT::Tickets($RT::SystemUser);
$tickets->LimitStatus(VALUE => 'stalled');
$tickets->LimitQueue(VALUE => $queue->Id);
$tickets->LimitCustomField( CUSTOMFIELD => 'Resubmission' ,
OPERATOR => '!=',
VALUE => '' );
---snap---
As a result, i got all stalled tickets in the queue, no matter if the CF is
empty or not.
I could use some help, please.
Peter
--
a d e s s o AG http://www.adesso.de| Fon : +49 231 930 - 9247
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44269 Dortmund | eMail: reich at adesso.de
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