[rt-users] Ticket display redundant

[Ken Crocker]

I noticed that when looking at a particular ticket it didn't matter 
whether I clicked Basic or Custom fields, I always get the same display, 
which is oth the basic data as well as any custom ticket data as well. I 
don't understand why one would need to have two choices that show the 
same datA. That seems a bit redundant and I think it would save screen 
space to just automatically show any ticket custom fields when 
displaying basics. Just a thought.

Kenn
KFCrocker at lbl.gov