[rt-users] Question on RT3.5.5 install

Drew Barnes barnesaw at ucrwcu.rwc.uc.edu
Mon Nov 21 13:49:12 EST 2005


Without seeing your RT_SiteConfig.pm, I can't say for sure, but it seems 
all of your errors are occurring there.

Bad name after net' at /opt/rt3/etc/RT_SiteConfig.pm line 18.
[error] syntax error at /opt/rt3/etc/RT_SiteConfig.pm line 28, near ") Set"
[error] Can't load Perl file: /opt/rt3/bin/webmux.pl for server trajan:0, exiting...
Semicolon seems to be missing at /opt/rt3/etc/RT_SiteConfig.pm line 27.

I suspect that in your RT_SiteConfig, you have something like
Set($WebPath , "/rt");
Set($WebBaseURL , "http://blahblahblah:80");

Lokk above the $WebPath declaration and see if you aren't missing a 
semicolon somewhere.  Like around line 27.  Also, check to make sure 
there isn't a comment spanning lines or similar error around line 18.


Jonathan Jesse wrote:
> Drew,
>
> Sure I'll attach my httpd.conf file.  Using Ubuntu 5.10 w/ Apache2
> installed.  I followed the example in the README file.  Attached also is
> the error log.
>
> -----Original Message-----
> From: Drew Barnes [mailto:barnesaw at ucrwcu.rwc.uc.edu] 
> Sent: Friday, November 18, 2005 4:56 PM
> To: Jonathan Jesse
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Question on RT3.5.5 install
>
> Sounds like an httpd.conf error. Post yours?
>
> Jonathan Jesse wrote:
>   
>> Fresh install of 3.5.5 on a new box as I was interested in some of the
>>     
>
>   
>> changes. Upon accessing the site I do not have any images. So I 
>> checked my Apache error logs and see a lot of:
>>
>> [Mason] File does not exist: 
>> /opt/rt3/share/html/rt/NoAuth/images/favicon.png
>>
>> [Mason] File does not exist:
>>     
> /opt/rt3/share/html/rt/NoAuth/css/print.css
>   
>> [Mason] File does not exist: 
>> /opt/rt3/share/html/rt/NoAuth/css/3.5-default/main.css
>>
>> Etc...
>>
>> However in looking at /opt/rt3/share/html I do not have a rt 
>> directory. Instead it is /opt/rt3/share/html/NoAuth/...
>>
>> Did a make testdeps and am not getting any errors and then did a make 
>> install. Can someone help me out?
>>
>> Jonathan
>>
>>
>>     
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>   
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>>
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>   

-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati




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