[rt-users] Custom onCreate scrip

Andrew Xenides andrew at staff.esc.net.au
Mon Nov 21 18:16:30 EST 2005


Hi,

I want to do a custom condition for a scrip, which will basically be
OnCreate and Requestor address matches "blah" then send the auto reply.

At the moment I have 

if ($self->TrasactionObj->Type =~ 'Create'){
   if ($self->TicketObj->RequestorAddresses =~ /dontsend/){
      return (undef);
   }
   if ($self->TicketObj->RequestorAddresses !~ /send/){
      return (undef);
   }
}else{
   return (undef)
}
return(1);

but that seems to be sending the auto reply on every transaction, not just
when the ticket is created.

Im guessing im using the wrongs TransactionObj-> Type




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