[rt-users] controlling a ticket via email
Drew Barnes
barnesaw at ucrwcu.rwc.uc.edu
Tue Nov 22 09:27:13 EST 2005
Check the Contributions section of the Wiki. I'm sure there's something
there.
Andreas Andersson wrote:
> Andreas Andersson wrote:
>
>> Hi!
>>
>> I know I can create and comment on tickets via email, but can I do more?
>> Can I assign owners? Take ownership? Resolv tickets? It would be very
>> nice if it could be done :)
>>
>
> It supprises me that no one have an answer to this. Is it really just me
> that want to manage tickets via email?
>
>
--
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati
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