[rt-users] Database Upgrade Errors -- Please Help

Jennifer I. Moore jim1 at cornell.edu
Tue Nov 22 10:08:37 EST 2005


Hi Les,

Thank you for the reply.  We tried the approach you suggest, and ran into 
errors while running the db upgrade scripts.  The error logs were included 
in my original message.

Still hoping someone can give us some clues as to the cause of the errors.

Thanks in advance,
Jennifer

At 11/21/2005 11:17 PM, you wrote:
>On Mon, 2005-11-21 at 15:15, Jennifer I. Moore wrote:
>
> > We haven't yet taken the route of installing RT 3.0.0 on the new server,
> > importing the production db from the old server, and then running make
> > upgrade to RT 3.4.4 on both the RT install and the database...  is that
> > what needs to happen?
> >
> > Guess I was hoping to be able to bring just the old (3.0.0) database up to
> > speed with the new install of 3.4.4 rather than having to install the old
> > RT as well.
> >
> > In this latter scenerio, would it be make install or make upgrade?  It
> > wasn't clear to us.
>
>I think you should be able to do a make install, then restore the
>old database over what the install created, then run all of the
>appropriate db upgrade scripts in the etc/upgrade directory as
>described in the README.
>
>--
>   Les Mikesell
>    les at futuresource.com





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