[rt-users] Spontaneous logouts

[Raed El - Hames]

Kolly;
have you checked the health of your sessions table .. also the fact that
your rt.log is empty is a bit suspect ..set your logging to debug ..tail -f
your rt.log and click few tabs on your rt instance then read what you get in
your rt.log.

Roy
----- Original Message ----- 
From: "Kolly Mars" <Kolly.Mars at noaa.gov>
To: "Drew Barnes" <barnesaw at ucrwcu.rwc.uc.edu>
Cc: "Ruslan Zakirov" <ruslan.zakirov at gmail.com>;
<rt-users at lists.bestpractical.com>
Sent: Wednesday, November 23, 2005 7:30 PM
Subject: Re: [rt-users] Spontaneous logouts


> I had 1.6-1 initially,  found an rpm for 1.80-1.  installed it and found
> no difference.  Could there be a stting in apache config that would
> cause something like this?  My apache setup is generic, I am running
> this on an evaluation server that is just build for testing RT.
>
> Thanks for all the help you all have given already.  Any additional
> suggestions are appreciated.
>
> Drew Barnes wrote:
> >
> >
> > Kolly Mars wrote:
> >
> >> I have nothing in my rt.log.  I am using RT 3.0.10-3.  RT and all the
> >> perl stuff was installed using the rpms.
> >>
> >> Using apache 2.0.59, perl-5.8.5, mysql-4.1.12, RHEL4
> >>
> >> I do have one strange line in /var/log/messages
> >>
> >>  RT: Attempt to free unreferenced scalar: SV 0xa8ceaf4, Perl
> >> interpreter: 0xa5cc110 at
> >> /usr/lib/perl5/site_perl/5.8.0/Apache/Session.pm line 524.
> >> (/usr/lib/rt/RT.pm:247)
> >>
> >
> >
> > I would look into whether Apache::Session was updated or maybe if it
> > needs to be updated.  It's almost certainly a problem there, though.
> >
> >> Thanks again
> >> KM
> >>
> >>  Zakirov wrote:
> >>
> >>
> >>> Check rt.logs. and give us info about software versions you use.
> >>>
> >>> On 11/23/05, Kolly Mars <Kolly.Mars at noaa.gov> wrote:
> >>>
> >>>
> >>>
> >>>> Hello,
> >>>>
> >>>> I have cookies enabled and have a stored cookie for the rt website
that
> >>>> I have set up.  Also, I have seen this using IE and Firefox.
> >>>>
> >>>> KM
> >>>>
> >>>> Frank Pater wrote:
> >>>>
> >>>>
> >>>>
> >>>>> Hello,
> >>>>>
> >>>>> I'm able to reproduce the behavior you describe by blocking cookies
> >>>>> from my RT host in Firefox. Are you sure cookies are enabled in
> >>>>> your browser?
> >>>>>
> >>>>> Frank
> >>>>>
> >>>>>
> >>>>> On Tue, Nov 22, 2005 at 02:53:15PM -0500, Tom Lichti wrote:
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>> Kolly Mars wrote:
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>> Hello,
> >>>>>>>
> >>>>>>> I am new to RT so please bear with me.  I have just installed RT
> >>>>>>> using
> >>>>>>> RHEL4 with mysql.  I can log in as the default root user, but
> >>>>>>> when I try
> >>>>>>> to do anything I have to log in again. When I log in I go
> >>>>>>> directly to
> >>>>>>> the page that I wanted to be at, but every time I try to change to
a
> >>>>>>> different page I have to log in again.
> >>>>>>>
> >>>>>>> I'm sure that I am missing something simple.  Any help is greatly
> >>>>>>> appreciated.
> >>>>>>>
> >>>>>>>
> >>>>>>
> >>>>>> I have the same problem, with no resolution as yet. My thread is
> >>>>>> titled
> >>>>>> 'Problem with Firefox and RT2' but I have the same problem with RT
> >>>>>> 3.4.4. Hope someone has some ideas.
> >>>>>>
> >>>>>> Tom
> >>>>>> _______________________________________________
> >>>>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >>>>>>
> >>>>>> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> >>>>>>
> >>>>>> Download a free sample chapter of RT Essentials from O'Reilly
> >>>>>> Media at
> >>>>>> http://rtbook.bestpractical.com
> >>>>>>
> >>>>>> WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston
and
> >>>>>> San Francisco - Find out more at
> >>>>>> http://bestpractical.com/services/training.html
> >>>>>>
> >>>>>>
>
>>>>>> ---------------------------------------------------------------------
---
> >>>>>>
> >>>>>>
> >>>>>> _______________________________________________
> >>>>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >>>>>>
> >>>>>> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> >>>>>>
> >>>>>> Download a free sample chapter of RT Essentials from O'Reilly
> >>>>>> Media at http://rtbook.bestpractical.com
> >>>>>>
> >>>>>> WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston
and
> >>>>>> San Francisco - Find out more at
> >>>>>> http://bestpractical.com/services/training.html
> >>>>>>
> >>>>
> >>>> _______________________________________________
> >>>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >>>>
> >>>> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> >>>>
> >>>> Download a free sample chapter of RT Essentials from O'Reilly Media
> >>>> at http://rtbook.bestpractical.com
> >>>>
> >>>> WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
> >>>> San Francisco - Find out more at
> >>>> http://bestpractical.com/services/training.html
> >>>>
> >>>>
> >>>
> >>>
> >>> -- 
> >>> Best regards, Ruslan.
> >>>
> >>
> >>
> >>
> >> _______________________________________________
> >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >>
> >> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> >>
> >> Download a free sample chapter of RT Essentials from O'Reilly Media at
> >> http://rtbook.bestpractical.com
> >>
> >> WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
> >> San Francisco - Find out more at
> >> http://bestpractical.com/services/training.html
> >>
> >
> >
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>
> Download a free sample chapter of RT Essentials from O'Reilly Media at
http://rtbook.bestpractical.com
>
> WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
> San Francisco - Find out more at
http://bestpractical.com/services/training.html