Hello! Just added to the wiki: http://wiki.bestpractical.com/index.cgi?DisplayCustomFieldsInUserPrefs If someone transplants this into a 3.4.x (or 3.2.x) instance, please post (to the wiki or mailing list) the results of: cd /path/to/rt && diff -U4 {share,local}/html/User/Prefs.html Thanks! --j -- Jim Meyer, Geek at Large purp at acm.org