[rt-users] RTx::Shredder & RTx::RightsMatrix Tools Question

Jennifer I. Moore jim1 at cornell.edu
Tue Nov 29 11:45:12 EST 2005


Gentle greetings,

I have installed these two tools (and can't wait to use them!), but they 
are not showing up under System Tools in the web interface.  Am I missing 
something simple?

Apache (and MySQL) were stopped and restarted after the install.  We are 
using a non-default location for RT and its related apps, but everything 
for these tools seems to have landed in the right place.

Config info:
PREFIX=/rt/apps/rt/rt-3.4.4
Red Hat Enterprise Linux AS release 3 (Taroon Update 5)
Old RT 3.0.0 database dumped from MySQL 4.0.12,
   sourced in MySQL 4.1.12,
   and upgraded with RT 3.4.4 upgrade scripts,
   seems complete and functional
Apache 1.3.33, mod_ssl 2.8.22-1.3.33, mod_perl 1.29, dynamic
Perl v5.8.6 i686-linux
HTML::Mason 1.3101
DBIx::SearchBuilder 1.35

Thanks in advance,
Jennifer





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