[rt-users] RTx::Shredder & RTx::RightsMatrix Tools Question

Jennifer I. Moore jim1 at cornell.edu
Wed Nov 30 10:34:34 EST 2005


Hi Ruslan,

Thank you for the screenshot.  It confirms that I was looking in the right 
place.

But no, Shredder is not appearing in the web interface.

Thank you,
Jennifer

At 11/30/2005 10:17 AM, you wrote:
>Do you see Shredder tab at all in the web interface?
>
>On 11/30/05, Ruslan Zakirov <ruslan.zakirov at gmail.com> wrote:
> > 
> http://search.cpan.org/~ruz/RTx-Shredder-0.02_02/lib/RTx/Shredder.pm#Web_based_interface(WebUI)
> > I only can add that you should have SuperUser right to use it.
> >
> > On 11/29/05, Jennifer I. Moore <jim1 at cornell.edu> wrote:
> > > Gentle greetings,
> > >
> > > I have installed these two tools (and can't wait to use them!), but they
> > > are not showing up under System Tools in the web interface.  Am I missing
> > > something simple?
> > >
> > > Apache (and MySQL) were stopped and restarted after the install.  We are
> > > using a non-default location for RT and its related apps, but everything
> > > for these tools seems to have landed in the right place.
> > >
> > > Config info:
> > > PREFIX=/rt/apps/rt/rt-3.4.4
> > > Red Hat Enterprise Linux AS release 3 (Taroon Update 5)
> > > Old RT 3.0.0 database dumped from MySQL 4.0.12,
> > >    sourced in MySQL 4.1.12,
> > >    and upgraded with RT 3.4.4 upgrade scripts,
> > >    seems complete and functional
> > > Apache 1.3.33, mod_ssl 2.8.22-1.3.33, mod_perl 1.29, dynamic
> > > Perl v5.8.6 i686-linux
> > > HTML::Mason 1.3101
> > > DBIx::SearchBuilder 1.35
> > >
> > > Thanks in advance,
> > > Jennifer
> > >
> > >
> > > _______________________________________________
> > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> > >
> > > Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> > >
> > > Download a free sample chapter of RT Essentials from O'Reilly Media 
> at http://rtbook.bestpractical.com
> > >
> > > WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and
> > > San Francisco - Find out more at 
> http://bestpractical.com/services/training.html
> > >
> >
> >
> > --
> > Best regards, Ruslan.
> >
>
>
>--
>Best regards, Ruslan.





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