[rt-users] rt with apache + fastcgi - RHEL4 not working

[Justin Zygmont]

Hi, I have followed the instructions from the wiki about how to install 
rt 3.4.4 on RHEL4 with fastcgi, and i'm suprised that it doesn't work. 
  when I browse to login, I can get the login page, but then it says:

You're almost there!
You haven't yet configured your webserver to run RT. You appear to have 
installed RT's web interface correctly, but haven't yet configured your 
web server to "run" the RT server which powers the web interface. The 
next step is to edit your webserver's configuration file to instruct it 
to use RT's mod_perl, fastcgi or speedycgi handler.

my httpd config is almost the same as it shows from the wiki at: 
http://wiki.bestpractical.com/index.cgi?RHEL4InstallGuide
Here is what i have:

LoadModule fastcgi_module modules/mod_fastcgi.so

NameVirtualHost *:80

FastCgiIpcDir /tmp
FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120 -processes 9

<VirtualHost *:80>
     ServerName citysupport
     DocumentRoot /opt/rt3/share/html/
     ErrorLog logs/citysupport/error_log
     AddHandler fastcgi-script .fcgi
     <Directory "/opt/rt3/share/html">
         Options FollowSymLinks ExecCGI
         AllowOverride None
     </Directory>
    Alias /NoAuth/images /opt/rt3/share/html/NoAuth/images
    ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/
</VirtualHost>


Any help would be tremendously appreciated..