[rt-users] Sorting "RT at a Glance" page

Shannon Adams shannon_adams68 at yahoo.com
Sun Oct 2 14:39:05 EDT 2005

I want to change the main page sort to be by priority
ascending and within priority by ticket # ascending.

I have the priority part, but don't know how to apply
the ticket number sort within the priority.  

Here is how I did the priority part:

stop apache

Change /opt/rt3/share/html/Elements/MyTickets

$QueryString = '?' . $m->comp('/Elements/QueryString',
Query =>
$Query, Order => 'DESC', OrderBy => 'Priority') if

$QueryString = '?' . $m->comp('/Elements/QueryString',
Query =>
$Query, Order => 'ASC', OrderBy => 'Priority') if

rm -rf /opt/rt3/var/mason_data/obj then restart

Thanks for any help.

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