[rt-users] Hide inactive users from Query Builder

Todd Chapman todd at chaka.net
Wed Oct 5 08:59:30 EDT 2005

On Tue, Oct 04, 2005 at 06:25:27PM -0400, Jonathan Kelly wrote:
> Hi,
> I'm using RT 3.4.4.
> Is it possible to hide inactive users from Query Builder fields? I
> realize deleting users is asking for a world of pain but I'd really like
> to hide inactive users as much as possible.

I think you are referring to the owner field? There are 2 ways to
get what you want that I can think of:

1. You can change the interface to only list users who are
not disabled.

2. You could change the field from a drop-down to a freeform
text field.


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