[rt-users] On Transaction access to Transaction Custom Fields
John Knag
empireofjade at hotmail.com
Thu Oct 6 16:22:17 EDT 2005
Hello,
I've seen this question kicked around the mailing list, but I haven't seen a
definative answer.
Is it possible to access a transaction custom field in an on transaction
scrip in RT 3.4.4?
I have a Transaction custom field called "CF"
I have the following scrip:
Custom condition:
if ($self->TransactionObj->TimeTaken > 0) { return 1; } else { return
undef; } #works fine
Custom action prep code:
return 1;
Custom action cleanup code:
my $cfc = $self->TransactionObj->FirstCustomFieldValue('CF');
$RT::Logger->error($cfc);
I don't get any output to the log. I read that this was a bug with 3.4.2
that it didn't update the custom field values before executing the scrips
for a transaction, but that this was fixed in 3.4.3. Has anyone been able
to do this? Is there a patch for 3.4.4 that I've missed that covers this?
I'd love some help.
Thanks,
John Knag
GC InfoTech, LLC
More information about the rt-users
mailing list