[rt-users] Problem with new install of RT 3.4.4

Mon Oct 10 14:36:13 EDT 2005

use DBI; is already at the top of that file...first few lines of file looks
like this


# $Header: /home/jesse/DBIx-SearchBuilder/history/SearchBuilder/Handle.pm,v
1.21 2002/01/28 06:11:37 jesse Exp $
package DBIx::SearchBuilder::Handle;
use strict;
use Carp qw(croak cluck);
use DBI;
use Class::ReturnValue;
use Encode;

As far as devel mode goes, I don't know what you mean by this.  To install,
I followed the instructions at
http://wiki.bestpractical.com/index.cgi?ManualInstallation
----- Original Message ----- 
From: "Bill Sandiford" <bill at telnetcommunications.com>
To: "Ruslan Zakirov" <ruslan.zakirov at gmail.com>
Cc: <rt-users at lists.bestpractical.com>
Sent: Monday, October 10, 2005 12:58 PM
Subject: Re: [rt-users] Problem with new install of RT 3.4.4


> I'm still stuck with this error.
>
> Can't locate object method "connect" via package "DBI" at
> /usr/local/lib/perl5/site_perl/5.8.7/DBIx/SearchBuilder/Handle.pm line 
> 108.\n
>
> The other suggestions have been appreciated, but so far not able to 
> resolve the issues.  Does anyone else have any ideas?
>
> Regards,
> Bill
> ----- Original Message ----- 
> From: "Bill Sandiford" <bill at telnetcommunications.com>
> To: "Ruslan Zakirov" <ruslan.zakirov at gmail.com>
> Cc: <rt-users at lists.bestpractical.com>
> Sent: Sunday, October 09, 2005 8:20 AM
> Subject: Re: [rt-users] Problem with new install of RT 3.4.4
>
>
>> Both,
>>
>> /usr/local/bin/perl -MDBI -e'1'
>> and
>> sudo -u apache /usr/local/bin/perl -MDBI -e'1'
>>
>> return back to the shell prompt after giving no output.
>>
>>
>> ----- Original Message ----- 
>> From: "Ruslan Zakirov" <ruslan.zakirov at gmail.com>
>> To: "Bill Sandiford" <bill at telnetcommunications.com>
>> Cc: <rt-users at lists.bestpractical.com>
>> Sent: Sunday, October 09, 2005 4:53 AM
>> Subject: Re: [rt-users] Problem with new install of RT 3.4.4
>>
>>
>> On 10/9/05, Bill Sandiford <bill at telnetcommunications.com> wrote:
>>> FYI
>>>
>>> in the Makefile for RT, PERL=/usr/local/bin/perl
>>> in the Makefile for mod_perl, PERL=/usr/local/bin/perl
>> This is good.
>>>
>>> output of 'find / -name DBI.pm -print'
>>>
>>> /root/.cpan/build/Apache-DBI-0.94/DBI.pm
>>> /root/.cpan/build/Apache-DBI-0.94/blib/lib/Apache/DBI.pm
>>> /root/.cpan/build/DBI-1.48/lib/Bundle/DBI.pm
>>> /root/.cpan/build/DBI-1.48/DBI.pm
>>> /root/.cpan/build/DBI-1.48/blib/lib/DBI.pm
>>> /root/.cpan/build/DBI-1.48/blib/lib/Bundle/DBI.pm
>>> /usr/local/lib/perl5/site_perl/5.8.7/i686-linux/Bundle/DBI.pm
>>> /usr/local/lib/perl5/site_perl/5.8.7/i686-linux/DBI.pm
>>> /usr/local/lib/perl5/site_perl/5.8.7/Apache/Session/Store/DBI.pm
>>> /usr/local/lib/perl5/site_perl/5.8.7/Apache/DBI.pm
>> Ok. looks like you really have DBI installed and it's installed in
>> correct location.
>> File permissions could be reason of your problems.
>> First of all try `/usr/local/bin/perl -MDBI -e'1'` as root, then try
>> as user of the apache server.
>> May be you have too strict umask for root.
>>
>>>
>>>
>>>
>>> ----- Original Message -----
>>> From: "Bill Sandiford" <bill at telnetcommunications.com>
>>> To: "Ruslan Zakirov" <ruslan.zakirov at gmail.com>
>>> Cc: <rt-users at lists.bestpractical.com>
>>> Sent: Saturday, October 08, 2005 11:25 PM
>>> Subject: Re: [rt-users] Problem with new install of RT 3.4.4
>>>
>>>
>>> > Hi Ruslan:
>>> >
>>> > yes you are correct about the distro Perl
>>> >
>>> > /usr/bin/perl -v    --- gives output of 5.8.0
>>> > /usr/local/bin/perl -v   --- gives output of  5.8.7
>>> >
>>> > running 'locate DBI' comes back with no response, same thing for 
>>> > 'locate
>>> > DBI.pm' if that matters
>>> >
>>> > when you are referring to the configure script, what configure script 
>>> > are
>>> > you referring to...for what package.
>>> >
>>> > I installed DBI and every other perl module from cpan, mostly by using
>>> > 'make fixdeps'
>>> >
>>> > DBI is version 1.48
>>> >
>>> > Bill
>>> >
>>> >
>>> >
>>> > ----- Original Message -----
>>> > From: "Ruslan Zakirov" <ruslan.zakirov at gmail.com>
>>> > To: "Bill Sandiford" <bill at telnetcommunications.com>
>>> > Cc: <rt-users at lists.bestpractical.com>
>>> > Sent: Saturday, October 08, 2005 7:18 PM
>>> > Subject: Re: [rt-users] Problem with new install of RT 3.4.4
>>> >
>>> >
>>> > On 10/9/05, Bill Sandiford <bill at telnetcommunications.com> wrote:
>>> >> Hello All:
>>> >>
>>> >> I'm having a problem with a new install of RT.  I've searched through
>>> >> google
>>> >> and the list archive and found other people that have had similar
>>> >> problems,
>>> >> but was unable to put my hand on a solution.
>>> >>
>>> >> Basically, everything went fine, install of everything was good, 
>>> >> there
>>> >> were
>>> >> some dependencies that were missing but i fixed that with the make
>>> >> testdeps,
>>> >> make fixdeps procedure.
>>> >>
>>> >> I added the relevant info to the bottom of my httpd.conf file as per 
>>> >> the
>>> >> ManualInstallation guide, restarted apache, and when I browse to the 
>>> >> page
>>> >> I
>>> >> get a 500 Internal server error.
>>> >>
>>> >> When I look at apache's error_log I get:
>>> >>
>>> >> [Sat Oct  8 16:28:12 2005] [error] Can't locate object method 
>>> >> "connect"
>>> >> via
>>> >> package "DBI" at
>>> >> /usr/local/lib/perl5/site_perl/5.8.7/DBIx/SearchBuilder/Handle.pm 
>>> >> line
>>> >> 108.\n
>>> >>
>>> >> I have verified that DBI is installed, (make testdeps confirmed).  I
>>> >> tried
>>> >> removing and re-installing DBI with cpan but there was no change...I
>>> >> still
>>> >> get the same error.
>>> > Please run 'locate DBI' from shell.
>>> > I think you installed perl and also have distro's perl installed. By
>>> > default configure script choose default perl in '/usr/bin/perl'. You
>>> > have to run
>>> > `PERL=/usr/local/bin/perl ./configure`.
>>> > Also you use mod_perl then you have to build it against perl you want
>>> > to use with RT.
>>> >
>>> > Hope this would help you.
>>> >
>>> >>
>>> >> Here are my versions.
>>> >>
>>> >> RT 3.4.4
>>> >> uname -a: Linux localhost 2.4.21-4.ELsmp #1 SMP Fri Oct 3 17:52:56 
>>> >> EDT
>>> >> 2003
>>> >> i686 i686 i386 GNU/Linux
>>> >> mysql 4.1.14
>>> >> Apache 1.3.33
>>> >> mod_perl 1.29
>>> >> perl v5.8.7
>>> >>
>>> >> Any help would be appreciated !!!
>>> >>
>>> >> Regards,
>>> >> Bill
>>> >>
>>> >> _______________________________________________
>>> >> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>> >>
>>> >> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>>> >>
>>> >> Buy your copy of our new book, RT Essentials, today!
>>> >>
>>> >> Download a free sample chapter from http://rtbook.bestpractical.com
>>> >>
>>> >
>>> >
>>> > --
>>> > Best regards, Ruslan.
>>> >
>>> > _______________________________________________
>>> > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>> >
>>> > Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>>> >
>>> > Buy your copy of our new book, RT Essentials, today!
>>> > Download a free sample chapter from http://rtbook.bestpractical.com
>>> >
>>>
>>>
>>
>>
>> --
>> Best regards, Ruslan.
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>>
>> Buy your copy of our new book, RT Essentials, today!
>> Download a free sample chapter from http://rtbook.bestpractical.com
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>
> Buy your copy of our new book, RT Essentials, today!
> Download a free sample chapter from http://rtbook.bestpractical.com
>