[rt-users] Help with Approvals...

[Ruslan Zakirov]

On 10/6/05, Jerry Trujillo <jtrujillo at cso.atmel.com> wrote:
>
> I want to be able to use the approval system in RT, but I'm not sure if it
> can do what I need. From what I see in the canned templates and scrips, it
> can be used for multiple levels of approvals. What I need is when a request
> needing approval is created, that it send an approval request to that
> persons supervisor and department manager (which I'd have to gather
> myself)... but how do I make it so that it creates both approvals? Any help
> would be great.
Start from http://wiki.bestpractical.com/index.cgi?ApprovalCreation
http://wiki.bestpractical.com/index.cgi?ManualApprovals

>
> Thanks,
>
>
> Jerry Trujillo
> Information Systems User Services
> Atmel Corporation
> 719.540.1484
> jtrujillo at cso.atmel.com
>
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--
Best regards, Ruslan.