[rt-users] Strange error when replying back on a ticket

Ruslan Zakirov ruslan.zakirov at gmail.com
Mon Oct 10 17:30:17 EDT 2005

On 10/11/05, Bryant Taylor <btaylor at modulusvideo.com> wrote:
> ok so I found out something. ( I'm sure RTFM ), but I didn't find
> anything regarding it so far.
It's in FAQ on the wiki, it's in RT_SiteConfig.
Answer is a NotifyActor config option.

> so here is the deal.
> If you own a ticket, and are also a requester, you cannot from the web
> UI, reply back to yourself.
> Also, it seems that the default file size for attachments of 10MB is
> stripping out files of lesser than 10MB with file extentions of *.zip,
> *.bmp, *.png, *.exe etc. The only file I could get attached was an *.xls
> file.
> any ideas?
Start new thread for this with more info about your setup. If DB is
mysql then check FAQ and max_allowed_packet in my.cnf.

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Best regards, Ruslan.

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