[rt-users] Adding a CustomField to a ticket?
Howard Jones
howard.jones at network-i.net
Tue Oct 18 09:20:25 EDT 2005
Todd Chapman wrote:
>What is the scrip condition?
>
>
It's this, but I don't think it's relevant...
my $ticket = $self->TicketObj;
if ( $ticket->RequestorAddresses ne '') {
return(1);
}
return(undef);
The part that isn't working is the SetCustomField... if a ticket is
created in General, and then moved to this 'outages' queue then it
hasn't got the CF that is defined for the outages queue.
Best Regards,
Howard
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