[rt-users] Adding a CustomField to a ticket?

Howard Jones howard.jones at network-i.net
Tue Oct 18 09:20:25 EDT 2005

Todd Chapman wrote:

>What is the scrip condition?
It's this, but I don't think it's relevant...
        my $ticket =    $self->TicketObj;
        if ( $ticket->RequestorAddresses ne '') {

The part that isn't working is the SetCustomField... if a ticket is 
created in General, and then moved to this 'outages' queue then it 
hasn't got the CF that is defined for the outages queue.

Best Regards,


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