[rt-users] First-time RT install questions.

[Ruslan Zakirov]

On 10/19/05, Shaun T. Erickson <sterickson at gmail.com> wrote:
> Ok, now that I have mod_fastcgi installed, I'm trying to configure apache 2
> to be able to access RT. I'm finding it very confusing, because the wiki
> shows to do it different ways on different pages.
>
>  When I try to access the URL
> https://spot.blackdogsoft.net/rt I get a 403 error page
> saying I don't have permission to access /rt, and the ssl error log says
> "FastCGI: invalid (dynamic) server "/usr/local/rt3/share/html/": script is a
> directory!"
>
>  In httpd.conf, I added (outside of any virtual host):
>
>  <IfModule mod_fastcgi.c>
>    FastCgiIpcDir /tmp
>    FastCgiServer /usr/local/rt3/bin/mason_handler.fcgi
> -idle-timeout 120 -processes 10
>  </IfModule>
>
>  and where all of the other modules are loaded:
>
>  LoadModule fastcgi_module modules/mod_fastcgi.so
>
>  In my ssl virtual host definition, I added:
>
>  Alias /rt "/usr/local/rt3/share/html"
I'm sure you don't need this Alias.

>  AddHandler fastcgi-script fcgi
>  ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/
>  <Location /rt>
>      AddDefaultCharset UTF-8
>      SetHandler fastcgi-script
>  </Location>
>  <Directory "/usr/local/rt3">
>      Order allow,deny
>      Allow from all
>  </Directory>
>
>  Other info: my webserver runs as user and group "apache". My RT
> installation is all owned by root and group bin, except for some which are
> group apache.
>
>  I could use some help figuring out what I've done wrong, please. I'm sure
> it's me, and not the software. :)
>
>  If more info is needed, just ask - I'll be glad to provide it.
>
>      -ste
>
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>


--
Best regards, Ruslan.