[rt-users] Displaying Custom Field Information in message display

Jay R. Ashworth jra at baylink.com
Thu Oct 20 18:16:19 EDT 2005


On Thu, Oct 20, 2005 at 04:36:31PM +0100, Caroline Fletcher wrote:
> Hi I am using RT 3.4.4  I have got some custom fields created, and have
> enabled them with queues, however when I try and display the ticket
> information, I get the custom field header under metadata, I don't
> actually see any of the custom fields. Any thoughts and suggestions
> would be appreciated.

Could you clarify whether you mean Ticket or Transaction level custom
fields, and which type of screen you're looking at?  (URL)

Cheers,
-- jra
-- 
Jay R. Ashworth                                                jra at baylink.com
Designer                          Baylink                             RFC 2100
Ashworth & Associates        The Things I Think                        '87 e24
St Petersburg FL USA      http://baylink.pitas.com             +1 727 647 1274

	"NPR has a lot in common with Nascar... we both turn to the left."
		- Peter Sagal, on Wait Wait, Don't Tell Me!



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