[rt-users] Checking value of Custom field in a scrip...

Joby Walker joby at u.washington.edu
Mon Oct 24 12:28:47 EDT 2005

Check out the wiki Contributions page there are several examples:


Joby Walker
ITI SSG, University of Washington

Francois Meehan wrote:
> Hi all,
> I have created a global custom field called server_name.
> Depending on the value of the server name, we will route the ticket to
> it's proper queue.
> I have no idea on how to access a custom field in a scrip, would someone
> have a example?
> Best regards,
> Francois
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