[rt-users] error using Shredder

[Nathan, Ahalya]

When I installed it from CPAN, installation goes fine, but it installs
it in /opt/rt3/ . How do I redirect this to " /usr/local/rt" directory?

Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District 
(402) 504-7180 phone
(402) 504-5180 fax



-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Nathan,
Ahalya
Sent: Wednesday, October 26, 2005 9:51 AM
To: Ruslan Zakirov; rt-users at lists.bestpractical.com
Subject: RE: [rt-users] error using Shredder

I am still figuring out why it gives me an error to install the
DBD::mysql driver, I tried installing in the location of my RT
"/usr/local/rt", but it installs in /opt/rt3? I have 3.4.4pre2, does
that cause any problem?

Does the shredder delete users for a range eg: 1-10? 

Thanks
Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District 
(402) 504-7180 phone
(402) 504-5180 fax



-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Ruslan
Zakirov
Sent: Tuesday, October 25, 2005 9:05 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] error using Shredder

On 10/25/05, Nathan J. Mehl <rtusers at memory.blank.org> wrote:
>
> Trying to blow away a bunch of users created by a spam run, Shredder
> kicks back the following error:
>
> error:          couldn't find resolver for dependency 'RT::User-16346
> (depends on,resolvable dependency) RT::Attachment-36478' at
> /usr/local/rt34/local/lib/RTx/Shredder/Dependency.pm line 87.
use --replace_relations option of the users plugin

>
> context:        ...
> 83:     TargetClass => $self->TargetClass,
> 84:     );
> 85:
> 86:     unless( $resolver ) {
> 87:     die "couldn't find resolver for dependency '". $self->AsString
."'";
> 88:     }
> 89:     unless( UNIVERSAL::isa( $resolver => 'CODE' ) ) {
> 90:     die "resolver is not code reference: '$resolver'";
> 91:     }
> ...
>
> code stack:
> /usr/local/rt34/local/lib/RTx/Shredder/Dependency.pm:87
> /usr/local/rt34/local/lib/RTx/Shredder/Record.pm:211
> /usr/local/rt34/local/lib/RTx/Shredder/Record.pm:197
> /usr/local/rt34/local/lib/RTx/Shredder.pm:348
> /usr/local/rt34/share/html/Admin/Tools/Shredder/index.html:73
> /usr/local/rt34/share/html/Admin/Tools/Shredder/autohandler:12
> /usr/local/rt34/share/html/Admin/autohandler:47
> /usr/local/rt34/share/html/autohandler:215
>
>
>
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--
Best regards, Ruslan.
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_______________________________________________
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Buy your copy of our new book, RT Essentials, today! 

Download a free sample chapter from http://rtbook.bestpractical.com