[rt-users] Re: Custom fields not showing up on tickets.

Shaun T. Erickson sterickson at gmail.com
Thu Oct 27 15:46:58 EDT 2005


On 10/27/05, Shaun T. Erickson <sterickson at gmail.com> wrote:
>
> I created two custom fields, and said they apply to tickets. Then I went
> to the queue's configuration and checked off both custom fields in the
> "Ticket Custom Fields" section. Neither field is showing up on tickets I
> create in the queue though.


Sorry to follow up my own post, but I solved it. I needed to add the
"SeeCustomFields" ACL to the Privileged group.
--
-ste
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