[rt-users] RTFM install not working

Darrell Burkey president at case.org.au
Mon Oct 31 19:31:39 EST 2005

I'm trying to get RTFM 2.04 to work with RT 3.4.3 on a Solaris system.

The install doesn't generate any errors and it appears that everything
completes fine.

But the RTFM link doesn't show in the main menu and when I force the
expected location of RTFM in my browser at
http://domain_name/rt3/RTFM/index.html I get an error Can't locate
object "new" via package RT::FM::ArticleCollection (perhaps you forgot
to load RT::FM::ArticleCollection at
opt/rt3/share/html/RTFM/Elements/NewestArticles line 60.

I've been working with RT for some time now on both Linux and Solaris
but I haven't been able to figure this out and my boss is getting a bit
cranky about it. I've been going on and on about this software being the
bees knees so I'd sure like to get it up and running ASAP.

Any help much appreciated.

Darrell Burkey, President
Computing Assistance Support & Education Inc
http://www.case.org.au - info at case.org.au

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