[rt-users] RT 3.0.1 to 3.latest user and mysql db import possible?

Les Mikesell les at futuresource.com
Thu Sep 1 00:48:17 EDT 2005


On Wed, 2005-08-31 at 23:29, Frank Saxton wrote:
> Looks like I'm mighty close...  I was able to upgrade the 3.0.1 db through 
> the various increments (I think).
> 
> I get a RT login screen.  When I log in, I get:
> 
> You haven't yet configured your webserver to run RT.

Are you going to:
http://frankie.vigilancemonitoring.com/rt/
or 
http://frankie.vigilancemonitoring.com

-- 
  Les Mikesell
    les at futuresource.com


>  You appear to have 
> installed RT's web interface correctly, but haven't yet configured your web 
> server to "run" the RT server which powers the web interface. The next step 
> is to edit your webserver's configuration file to instruct it to use RT's 
> mod_perl, fastcgi or speedycgi handler. If you need commercial support, 
> please contact us at sales at bestpractical.com.
> 
> /etc/groups:
> 
> rt:x:501:apache
> 
> I'm guessing the problem is a mistake here:
> 
> #
>    NameVirtualHost frankie.vigilancemonitoring.com:80
>    <VirtualHost frankie.vigilancemonitoring.com:80>
>      ServerAdmin Frankie at Easyrider.com
>      ServerName frankie.vigilancemonitoring.com
>      DocumentRoot /opt/rt3/share/html/
>      AddDefaultCharset UTF-8
> AddHandler fastcgi-script fcgi
> <Directory "/opt/rt3/share/html">
>        Options FollowSymLinks ExecCGI
>        AllowOverride None
> </Directory>
> # Pass through requests to for noauth
>      Alias /NoAuth/ /opt/rt3/share/html/NoAuth/
>      ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/
> </VirtualHost>
>    FastCgiIpcDir /tmp
>    FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120 -processes 4
> 
> 
> 




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