[rt-users] RT 3.0.1 to 3.latest user and mysql db import possible?
Les Mikesell
les at futuresource.com
Thu Sep 1 00:48:17 EDT 2005
On Wed, 2005-08-31 at 23:29, Frank Saxton wrote:
> Looks like I'm mighty close... I was able to upgrade the 3.0.1 db through
> the various increments (I think).
>
> I get a RT login screen. When I log in, I get:
>
> You haven't yet configured your webserver to run RT.
Are you going to:
http://frankie.vigilancemonitoring.com/rt/
or
http://frankie.vigilancemonitoring.com
--
Les Mikesell
les at futuresource.com
> You appear to have
> installed RT's web interface correctly, but haven't yet configured your web
> server to "run" the RT server which powers the web interface. The next step
> is to edit your webserver's configuration file to instruct it to use RT's
> mod_perl, fastcgi or speedycgi handler. If you need commercial support,
> please contact us at sales at bestpractical.com.
>
> /etc/groups:
>
> rt:x:501:apache
>
> I'm guessing the problem is a mistake here:
>
> #
> NameVirtualHost frankie.vigilancemonitoring.com:80
> <VirtualHost frankie.vigilancemonitoring.com:80>
> ServerAdmin Frankie at Easyrider.com
> ServerName frankie.vigilancemonitoring.com
> DocumentRoot /opt/rt3/share/html/
> AddDefaultCharset UTF-8
> AddHandler fastcgi-script fcgi
> <Directory "/opt/rt3/share/html">
> Options FollowSymLinks ExecCGI
> AllowOverride None
> </Directory>
> # Pass through requests to for noauth
> Alias /NoAuth/ /opt/rt3/share/html/NoAuth/
> ScriptAlias /rt /opt/rt3/bin/mason_handler.fcgi/
> </VirtualHost>
> FastCgiIpcDir /tmp
> FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 120 -processes 4
>
>
>
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