[rt-users] a few questions regarding customization

Steve Rieger steve.rieger at tbwachiat.com
Thu Sep 8 19:02:33 EDT 2005


Steve Rieger wrote:
> I would like to remove the "Owner" tab from all users except for users 
> that belong to a certain group, (lets call it admins)

still open

> 
> i would like to make it so that a user can only see queues (when 
> creating a ticket) for those queues that he has permissions for.

my bad i titally forgot the ACL's


> 
> 
> i would like it that when a user attempts to do anything, create a 
> ticket, view a ticket, etc.. if there is no email address associated 
> with this user he should have to update that info. (NOTE: i am using 
> LDAP for authent)

still open


> 
> thats about all i heavily modified it and so far so good but at these 
> three items i am a bit stumped.
> 
> 
> thanx


-- 
Steve Rieger
646-335-8915 (Cell)
212-804-1131 (Work)
212-804-1200 (Fax)
chozrim (AIM)



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