[rt-users] Problem: Apache2 and FastCGI under SuSE9.3

[HAM-MI-IC Torsten Brumm]

Hi RT Gurus,

i'm going crazy with the rt/apache/fastCGI Config.

i set up a new system under SUSE 9.3 with Apache2 and FastCGI. I have done
all the config steps. I have build RT with the following options:

configure --with-db-rt-pass=password --with-web-user=wwwrun
--with-web-group=www --with-rt-group=rt
--with-apachectl=/usr/sbin/apache2ctl 

All dependencies are ok.

Install runs fine, db is created, RT_Siteconfig look perfect.

Then i have created  vhost for rt called rt.conf:

LoadModule fastcgi_module /usr/lib/apache2/mod_fastcgi.so

FastCgiServer /opt/rt3/bin/mason_handler.fcgi -idle-timeout 150 -processes 3
-listen-queue-depth 200 -priority 1

<VirtualHost *>
        ServerName testsystem.domain.de
        DocumentRoot /opt/rt3/share/html
        AddHandler fastcgi-script .fcgi
        Alias /NoAuth/images/ /opt/rt3/share/html/NoAuth/images/
        ScriptAlias / /opt/rt3/bin/mason_handler.fcgi/
</VirtualHost>

and restarted apache2: all looks fine so far:

[Tue Sep 13 14:02:21 2005] [notice] FastCGI: process manager initialized
(pid 15452)
[Tue Sep 13 14:02:21 2005] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" started (pid 15453)
[Tue Sep 13 14:02:21 2005] [notice] Apache/2.0.53 (Linux/SUSE) configured --
resuming normal operations
[Tue Sep 13 14:02:22 2005] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" started (pid 15461)
[Tue Sep 13 14:02:23 2005] [warn] FastCGI: server
"/opt/rt3/bin/mason_handler.fcgi" started (pid 15466)

BUT NOW, when i try to access the domain i get the following in apache error
log:

[Tue Sep 13 14:03:07 2005] [error] [client 57.x.x.x] client denied by server
configuration: /opt/rt3/bin/mason_handler.fcgi
[Tue Sep 13 14:03:07 2005] [error] [client 57.x.x.x] client denied by server
configuration: /opt/rt3/bin/mason_handler.fcgi

now i checked the rights structure again:

1. wwwrun is member of the rt group
2. the fcgi handler has the following rights: -rwxr-xr-x  1 root rt    2950
Sep 13 11:49 mason_handler.fcgi
3. the RT_Config and RT_SiteConfig: 

-rwxr-xr-x  1 root rt   16380 Sep 13 11:50 RT_Config.pm
-rwxr-xr-x  1 root rt   16426 Sep 13 12:25 RT_SiteConfig.pm

i have now idea at this moment whats going wrong. Does someone have an idea?

Thanks for your help



 Thanks in advance
 ....
    : Torsten Brumm
    : IT Security Engineer
    :
    : Kuehne + Nagel
    : HAM - MI-C
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    : +49 (40) 329 15 199
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    :
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    ....