[rt-users] Unchecking "Let this user be granted rights" results in hang

Jesse Vincent jesse at bestpractical.com
Tue Sep 13 19:54:04 EDT 2005



> Easiest way to reproduce: Toggle "Let this user be granted rights". 
> Some other administrative tasks also cause it to hang.
> 
> Symptoms: Apache child process is using all cpu, slowly eating all memory.
> 
> Associated rt.log entry is:
> [Mon Sep 12 18:42:07 2005] [warning]: Deep recursion on subroutine 
> "RT::ACE::_Value" at /usr/share/perl5/DBIx/SearchBuilder/Record.pm line 425.
> (/usr/share/request-tracker3.4/lib/RT.pm:277)


Ok. Now we're getting somewhere. In RT::ACE::_Value, add a Carp::cluck;

That will tell us _how_ it's recurring. then it should be a 30 second
fix.

> 
> It also happens with the standalone_httpd. I haven't tried the debugger yet.
> 
> The problem does NOT (immediately) occur with a new database. Only the 
> imported one.
> 
> Any pointers (other than starting over:) are appreciated. I'd be happy to 
> collect more data.
> Thanks
> -Peter

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