[rt-users] package name for Global symbol "$UserObj"

[Weqaar Janjua]

I have two queues and different users can create
tickets in both the queues, by default the tickets are
created with the ownership of the person who creates
it. Now I don't want users who do not own the ticket
to even see it, the problem is they have the
'showTicket' rights in the queue, how would I restrict
non-ticket-creaters from seeing the ticket?
Thanks.

--- "Harrison, William " <harrison at itrd.gov> wrote:

> 
> Is the issue wanting to see the top 10 that the user
> has rights to see, or making sure the user cannot
> see tickets they don't have rights to see?
> 
> If its the later, modify the display template to not
> include the top ten. Quick fix.
> 
> 
> 
> -----Original Message-----
> From: Weqaar Janjua [mailto:weqaar at yahoo.com]
> Sent: Wednesday, September 14, 2005 1:33 PM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] package name for Global symbol
> "$UserObj"
> 
> 
> Hi - I'm trying to modify html/Ticket/Create.html
> such
> that the Owner by default is the one creating the
> ticket, i.e.:
> 
> <& /Elements/SelectOwner, Name => "Owner", QueueObj
> =>
> $QueueObj, Default => $ARGS{Owner}||$RT::Nobody->Id,
> DefaultValue => 0 &>
> 
> is replaced by:
> 
> <& /Elements/SelectOwner, Name => "Owner", QueueObj
> =>
> $QueueObj, Default => $UserObj->Id, DefaultValue =>
> 0
> &>
> 
> This gives me an error saying $UserObj needs a
> package
> name, any help? any other way to do that?
> 
> Thanks.
> 
> 
> 		
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