[rt-users] Hide RT_System messages from ticket history?

[Ruslan Zakirov]

with Callback 'SkipTransaction' in html/Ticket/Elements/ShowHistory

On 9/21/05, Jonathan Kelly <j.kelly at julien.ca> wrote:
>  
> Hello all, 
>   
> I could not find either in the list archives, wiki or the fine RT Essentials
> book how to disable or hide RT_System messages in the ticket history. Is
> this possible? We've implemented RT for non-technical users and many are
> confused by those messages. It would declutter the history display which is
> always good. 
>   
> Cheers, 
>   
>   
> Jonathan
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-- 
Best regards, Ruslan.