[rt-users] Getting started with scrips...

[Francois Meehan]

Hi all,

I trying to create scrips, but seems that I am missing some info.

I have created a test scrips to transfer a ticket to another queue, I use
the mail gateway and see the following error message in the logs:

Sep 21 10:44:14 localhost RT: Scrip 15 Commit failed: Global symbol
"%session" requires explicit package name at (eval 492) line 2. 
(/opt/rt3/lib/RT/Action/UserDefined.pm:81)


Here is my scrips Custom action cleanup code:

# init empty instance of RT::Ticket class
my $TicketObj = RT::Ticket->new( $session{'CurrentUser'} );
my $TargetQueueName = 'nagios';
my ($status, $msg) = $TicketObj->SetQueue( $TargetQueueName );
unless( $status ) {
  die "Error: $msg";
}

What am I doing wrong?

Regards,


Francois


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