[rt-users] problem installing RT 3.4.4 on suse 9.3

Stewart Tranter S.G.Tranter at lboro.ac.uk
Thu Sep 22 06:43:52 EDT 2005


Konrad Baginski wrote:
> Hi.
> For the last days we have been trying to install RT 3.4.4 on a Suse 9.3 
> machine.
> make testdeps reports that nothing is missing.
> 
> the Apache config file contains:
<SNIP>
> #-------
> LoadModule perl_module modules/mod_perl.so
> LoadModule rewrite_module modules/mod_rewrite.so
> 
> when i try to start apache the following is logged in the error_log
> [Thu Sep 22 09:49:18 2005] [error] Can't locate mod_perl2.pm in @INC 
> (@INC contains: /opt/rt3/local/lib /opt/rt3/lib 
> /usr/lib/perl5/5.8.6/i586-linux-thread-multi /usr/lib/perl5/5.8.6 
> /usr/lib/perl5/site_perl/5.8.6/i586-linux-thread-multi 
> /usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl 
> /usr/lib/perl5/vendor_perl/5.8.6/i586-linux-thread-multi 
> /usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl . /srv/www) 
> at /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/ApacheHandler.pm line 
> 23.\nBEGIN failed--compilation aborted at 
> /usr/lib/perl5/site_perl/5.8.6/HTML/Mason/ApacheHandler.pm line 
> 41.\nCompilation failed in require at 
> /opt/rt3/lib/RT/Interface/Web/Handler.pm line 146.\nCompilation failed 
> in require at (eval 2) line 1.\n
> [Thu Sep 22 09:49:18 2005] [error] Can't load Perl file: 
> /opt/rt3/bin/webmux.pl for server XX.kb.se:0, exiting...
> 
> 
> what do we need to do to get apache load webmux.pl?
> thanks in advance
> /konrad
> 

According to that error message, mod_perl2 isn't installed.  What 
version of Apache and mod_perl are you running?

Stewart
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Stewart Tranter
Computing Services
Loughborough University

E:  s.g.tranter at lboro.ac.uk
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