[rt-users] Upgrading 2.0.15->3.2.3. Anyone got it to work?

[Drew Barnes]

In the readme it tells you to dump to the dumpfile BEFORE you install 
3.2.x  There is a DBIx::SearchBuilder incompatibility there.  You need 
to drop way back in the DBIx::SearchBuilder versions.  Try searching the 
mailing list for more info.


Tom Lichti wrote:

> Has anyone successfully done it? I'm having a heck of a time with it. 
> I can get 3.2.3 and 2.0.15 running at the same time on the same box, 
> but when I run the dumpfile-to-rt-3.0 script, I get tons of these 
> messages:
>
> uCreating user Unnamed user 253
> .[Thu Sep 22 16:31:00 2005] [error]: Could not create a new user -  
> (/opt/rt3/lib/RT/User_Overlay.pm:260)
> Failed to create user for$VAR1 = {
>          'CryptedPassword' => undef,
>          'Name' => 'Unnamed user 253'
>        };
> uCreating user Unnamed user 170
> .[Thu Sep 22 16:31:00 2005] [error]: Could not create a new user -  
> (/opt/rt3/lib/RT/User_Overlay.pm:260)
> Failed to create user for$VAR1 = {
>          'CryptedPassword' => undef,
>          'Name' => 'Unnamed user 170'
>        };
> uCreating user Unnamed user 232
> .[Thu Sep 22 16:31:01 2005] [error]: Could not create a new user -  
> (/opt/rt3/lib/RT/User_Overlay.pm:260)
> Failed to create user for$VAR1 = {
>          'CryptedPassword' => undef,
>          'Name' => 'Unnamed user 232'
>        };
>
>
> Then I get a big list like this:
>
> Importing groups
> gCouldn't find user with RT2 userid 5 - not adding to Couldn't find 
> user with RT2 userid 6 - not adding to Couldn't find user with RT2 
> userid 7 - not adding to Couldn't find user with RT2 userid 8 - not 
> adding to Couldn't find user with RT2 userid 9 - not adding to 
> Couldn't find user with RT2 userid 10 - not adding to Couldn't find 
> user with RT2 userid 12 - not adding to Couldn't find user with RT2 
> userid 13 - not adding to Couldn't find user with RT2 userid 14 - not 
> adding to Couldn't find user with RT2 userid 15 - not adding to 
> Couldn't find user with RT2 userid 115 - not adding to Couldn't find 
> user with RT2 userid 151 - not adding to gCouldn't find user with RT2 
> userid 3 - not adding to Couldn't find user with RT2 userid 4 - not 
> adding to Couldn't find user with RT2 userid 5 - not adding to 
> Couldn't find user with RT2 userid 6 - not adding to Couldn't find 
> user with RT2 userid 7 - not adding to Couldn't find user with RT2 
> userid 8 - not adding to Couldn't find user with RT2 userid 9 - not 
> adding to Couldn't find user with RT2 userid 10 - not adding to 
> Couldn't find user with RT2
>
> Then lots of this:
>
> [Thu Sep 22 16:31:19 2005] [crit]: 1 (/opt/rt3/lib/RT/ACE_Overlay.pm:906)
> [Thu Sep 22 16:31:19 2005] [crit]: Can't load a principal for id  
> (/opt/rt3/lib/RT/ACE_Overlay.pm:907)
> rCouldn't load principal  to grant them AdminKeywords globally
> $VAR1 = {
>          'PrincipalType' => 'User',
>          'PrincipalId' => '4',
>          'Name' => 'AdminKeywords'
>        };
> [Thu Sep 22 16:31:19 2005] [crit]: 1 (/opt/rt3/lib/RT/ACE_Overlay.pm:906)
> [Thu Sep 22 16:31:19 2005] [crit]: Can't load a principal for id  
> (/opt/rt3/lib/RT/ACE_Overlay.pm:907)
> rCouldn't load principal  to grant them AdminKeywordSelects globally
> $VAR1 = {
>          'PrincipalType' => 'User',
>          'PrincipalId' => '4',
>          'Name' => 'AdminKeywordSelects'
>        };
>
> And a lot of this:
>
> fffffffffffffqFailed to create queue for$VAR1 = {
>          'LastUpdatedBy' => undef,
>          'Creator' => undef
>        };
> [Thu Sep 22 16:31:28 2005] [crit]: Trying to check RT::Queue rights 
> for an unspecified RT::Queue (/opt/rt3/lib/RT/Principal_Overlay.pm:377)
> [Thu Sep 22 16:31:28 2005] [crit]: Trying to check RT::Queue rights 
> for an unspecified RT::Queue (/opt/rt3/lib/RT/Principal_Overlay.pm:377)
> [Thu Sep 22 16:31:28 2005] [crit]: Trying to check RT::Queue rights 
> for an unspecified RT::Queue (/opt/rt3/lib/RT/Principal_Overlay.pm:377)
> [Thu Sep 22 16:31:29 2005] [crit]: Trying to check RT::Queue rights 
> for an unspecified RT::Queue (/opt/rt3/lib/RT/Principal_Overlay.pm:377)
> [Thu Sep 22 16:31:29 2005] [crit]: Trying to check RT::Queue rights 
> for an unspecified RT::Queue (/opt/rt3/lib/RT/Principal_Overlay.pm:377)
> [Thu Sep 22 16:31:29 2005] [crit]: Trying to check RT::Queue rights 
> for an unspecified RT::Queue (/opt/rt3/lib/RT/Principal_Overlay.pm:377)
> [Thu Sep 22 16:31:29 2005] [crit]: Trying to check RT::Queue rights 
> for an unspecified RT::Queue (/opt/rt3/lib/RT/Principal_Overlay.pm:377)
> [Thu Sep 22 16:31:29 2005] [crit]: Trying to check RT::Queue rights 
> for an unspecified RT::Queue (/opt/rt3/lib/RT/Principal_Overlay.pm:377)
> [Thu Sep 22 16:31:29 2005] [crit]: Trying to check RT::Queue rights 
> for an unspecified RT::Queue (/opt/rt3/lib/RT/Principal_Overlay.pm:377)
> [Thu Sep 22 16:31:29 2005] [crit]: Trying to check RT::Queue rights 
> for an unspecified RT::Queue (/opt/rt3/lib/RT/Principal_Overlay.pm:377)
> [Thu Sep 22 16:31:30 2005] [crit]: Trying to check RT::Queue rights 
> for an unspecified RT::Queue (/opt/rt3/lib/RT/Principal_Overlay.pm:377)
> qFailed to create queue for$VAR1 = {
>          'LastUpdatedBy' => undef,
>          'Creator' => undef
>        };
> qFailed to create queue for$VAR1 = {
>          'LastUpdatedBy' => undef,
>          'Creator' => undef
>
>
> Ultimately, it doesn't appear to import anything. I'm about at my wits 
> end here, and I need to get this working. If anyone has any ideas, I'd 
> love to hear them.
>
> Thanks
> Tom
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
>
> Buy your copy of our new book, RT Essentials, today!
> Download a free sample chapter from http://rtbook.bestpractical.com


-- 
Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati