[rt-users] (busy) function call causes browser timeout

Ryan von Gleich VonGleichR at lanusa.com
Thu Sep 22 15:25:58 EDT 2005



-----Original Message-----
From: Todd Chapman [mailto:todd at chaka.net] 
Sent: Thursday, September 22, 2005 2:53 PM
To: Ryan von Gleich
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] (busy) function call causes browser timeout

On Thu, Sep 22, 2005 at 10:49:58AM -0400, Ryan von Gleich wrote:
>> The error message that I am receiving is:
>> 
>>  
>> 
>> The page cannot be displayed 
>> 
>> Explanation: The request timed out before the page could be
retrieved. 
>> 
>> Technical Information (for support personnel)
>> 
>> Error Code 1460: timeout 
>>
>> Background: The gateway could not receive a timely response from the
>> website you are trying to access, a DNS server, or another gateway
>> server. This might indicate that the network is congested or that the
>> website is experiencing technical difficulties. 
>> 
>>  
>> 
>> I have an action that I added to Ticket_Overlay.pm that clones a
current
>> ticket as many times as the user needs.  It is called from
Display.html
>> with the following code  
>> 

>The browser is timing out waiting for the server to send
>something (anything). I would do 2 things:

>1. Work on the making the clone process faster. (not easy)

>2. Rework the interface to that status information is periodically
>sent to the browser. This involves an occassional print (Or Mason
>output) and flushing the buffer.

>-Todd

There are times where 100 or more tickets will have to be created, I
have a feeling I can never make it that fast.  I research how to spit
Mason output and flushing the buffer, sounds like the right direction.
Thank you.

Ryan



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