[rt-users] Error Messages for two Perl Scripts

[Kaplan, Andrew H.]

Hi there --

I am trying to implement the RT-Escalate and RT-Remind perl scripts to our RT
3.4.4 installation. I have downloaded the files into the directory
/usr/local/rt/lib/RT. I modified the file permissions to be 755 and also changed
the user and group ownership to reflect that of the other files in the directory
which are root:bin. I also modified the scripts themselves to reflect the
location of perl, and also where I believe the rt libraries are located. 

When I tried to manually run the scripts as root, I got the following error
messages:

./rt-escalate.pm
Can't locate /usr/local/rt/etc/RT_SiteConfig.pm in @INC (@INC contains:
/usr/local/rt/lib /usr/lib/perl5/5.8.6/i586-linux-thread-multi
/usr/lib/perl5/5.8.6 /usr/lib/perl5/site_perl/5.8.6/i586-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.6/i586-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl .) at
/usr/local/rt/lib/RT.pm line 131.

./rt-remind.pm
Can't locate /usr/local/rt/etc/RT_SiteConfig.pm in @INC (@INC contains:
/usr/local/rt/lib /usr/lib/perl5/5.8.6/i586-linux-thread-multi
/usr/lib/perl5/5.8.6 /usr/lib/perl5/site_perl/5.8.6/i586-linux-thread-multi
/usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl
/usr/lib/perl5/vendor_perl/5.8.6/i586-linux-thread-multi
/usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl .) at
/usr/local/rt/lib/RT.pm line 131.

Can someone explain what the above message(s) means, and how do I correct the
problem? Thanks.