[rt-users] Searching with multiple custom fields

[Chris Black]

Good Morning,

I'm trying to do a search with multiple custom fields in RT 3.4.1.  
Here is the SQL that RT is generating:
SELECT DISTINCT main.* FROM ((Tickets main  LEFT JOIN  
ObjectCustomFieldValues ObjectCustomFieldValues_1  ON  
((ObjectCustomFieldValues_1.ObjectType = 'RT::Ticket')) AND 
( (ObjectCustomFieldValues_1.Disabled = '0')) AND 
(  ObjectCustomFieldValues_1.ObjectId = main.id))  JOIN CustomFields  
CustomFields_2  ON ( CustomFields_2.id =  
ObjectCustomFieldValues_1.CustomField) AND( (CustomFields_2.Name =  
'Clients')))   WHERE ((main.EffectiveId = main.id)) AND  
((main.Status != 'deleted')) AND ((main.Type = 'ticket')) AND  
((main.Owner = '359')AND(ObjectCustomFieldValues_1.Content LIKE '% 
BCBS KS%')AND(ObjectCustomFieldValues_1.Content LIKE '%Yes%')AND 
(ObjectCustomFieldValues_1.Content LIKE '%Minimal%')AND(main.Status =  
'open')AND(ObjectCustomFieldValues_1.Content LIKE '%QA%')AND 
(ObjectCustomFieldValues_1.Content LIKE '%Application Deploy or Config 
%')AND(ObjectCustomFieldValues_1.Content LIKE '%Not Required%')AND 
(ObjectCustomFieldValues_1.Content LIKE '%Yes%')) ORDER BY main.id ASC

However this returns 0 tickets. In if it was working correctly it  
should return 1 ticket, as I have created one ticket with all these  
fields selected. Is this a bug or am I just doing something wrong?

Thanks,
Chris Black
Jr. Systems Administrator
Cell: 515-229-9282
Office: 949-474-9712 Ext. 223
AIM: blackc2004
chrisb at webreachinc.com