[rt-users] Editing Custom Fields on Update...

Joby Walker joby at u.washington.edu
Mon Sep 26 18:22:50 EDT 2005


-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

You need to assign the custom field to the Queue (or globally) and have
permission to see/modify the field.  This is all done via the web
interface under:

Admin/CustomFields/index.html

Joby Walker
ITI SSG, University of Washington
- --
PGP key: https://staff.washington.edu/joby/joby-u-pub.asc


Francois Meehan wrote:
> How all,
> 
> In RT 3.4.4, How do you add a custom field to the ticket display, and also
> on the update form?
> 
> I created a field but it is not showing up in the forms. Also tried the
> "Set($CustomFieldsOnReply, 1);" in RT_SiteConfig.pm but no success...
> 
> Thanks in advance,
> 
> Francois
> 
> 
> 
> 
> Random Thought:
> ---------------
> Hodie natus est radici frater.
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Be sure to check out the RT Wiki at http://wiki.bestpractical.com
> 
> Buy your copy of our new book, RT Essentials, today! 
> 
> Download a free sample chapter from http://rtbook.bestpractical.com
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.1 (GNU/Linux)
Comment: Using GnuPG with Thunderbird - http://enigmail.mozdev.org

iD8DBQFDOHS6gA0gpghkf88RAjGQAJ9BlLqwpBlhc7lLtfxG97eyiGnjDACgsBVr
qayq+u2IM0GaHq8i7hkT8GQ=
=i99/
-----END PGP SIGNATURE-----



More information about the rt-users mailing list