[rt-users] problems installing rt 3.4

[Stephen Quinney]

On Mon, Sep 26, 2005 at 04:37:52PM +0000, enediel gonzalez wrote:
> hello everyone
> 
> I've debian sarge 3.1 stable version, with RT 3.0.12 installed.
> 
> I want to upgrade to rt 3.4 but executing
> apt-get request-tracker3.4 I received the following message
> 
> Can't locate object method "save_parsers_debian" via package "XML::SAX" at 
> /usr/bin/update-perl-sax-parsers line 90.
> dpkg: error processing libxml-sax-perl (--configure):
> 
> I tried to install the needed dependencies  before, but still, I'm facing 
> the same problem

Take a look at this bug report for the libxml-sax-perl package. It
looks quite similar to your problem.

http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=229178

Which basically boils down to: "if you have installed XML::SAX via
CPAN you should uninstall it before installing the Debian version with
apt-get"

HTH,

Stephen Quinney