[rt-users] Save some DIGITAL space and confusion in RT.LOG - possible modification for all updates of RT

Jesse Vincent jesse at bestpractical.com
Wed Sep 28 13:27:43 EDT 2005




On Wed, Sep 28, 2005 at 10:53:45AM -0400, tmaciak at ci.grand-rapids.mi.us wrote:
> I have been running RT now for a few months and was not able to find the source of
> The following pollution in the RT.log file.

Thanks. This fix will be in 3.4.5

> 
> ===[START EXAMPLE]
> 
> [Wed Sep 28 10:39:44 2005] [warning]: Queue->CustomFields is deprecated, use Queue->TicketCustomFields instead at /opt/rt3/lib/RT/Queue_Overlay.pm line 516.
>  (/opt/rt3/local/lib/RT_Local.pm:104)
> [Wed Sep 28 10:39:44 2005] [warning]: Queue->CustomFields is deprecated, use Queue->TicketCustomFields instead at /opt/rt3/lib/RT/Queue_Overlay.pm line 516.
>  (/opt/rt3/local/lib/RT_Local.pm:104)
> [Wed Sep 28 10:39:44 2005] [warning]: Queue->CustomFields is deprecated, use Queue->TicketCustomFields instead at /opt/rt3/lib/RT/Queue_Overlay.pm line 516.
> ===[END EXAMPLE]
> 
> But I have finally found it and changed the necessary file!!!  Now I have reduced the log pollution majorly!!!
> I recommend this change be added to all future versions of RT - and to be modified in all existing RT installations by the administrator of that system.  It is easy and will save you mindless headaches!
> 
> The source of this frustration is the "SPREADSHEET" option of the queue listings.
> 
> I changed Results.tsv and placed it in the following folder: 
> /opt/rt3/local/html/Search/Results.tsv
> 
> ===[START MODIFICATION]
> # TJM - 09/28/05 - Updated the reference to CustomFields because of this error message in logs:
> # 		   [warning]: Queue->CustomFields is deprecated, use Queue->TicketCustomFields instead
> #        my $cfs = $Ticket->QueueObj->CustomFields();
>         my $cfs = $Ticket->QueueObj->TicketCustomFields();
> ===[END MODIFICATION]
> 
> T.J. Maciak
> 
> Internet/Intranet Developer
> Department of IT
> City of Grand Rapids
> P: (616)456-3713
> F: (616)456-3448
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