[rt-users] Tickets visible to same group members only, how?

Roy El-Hames rfh at pipex.net
Fri Sep 30 12:10:12 EDT 2005


also a good use of *grep* from within the rt source code, I find that 
the best reference :¬)

Roy

Michael Bochynski wrote:

>Vance, 
>Try perldoc:
>
>perldocTickets.pm, perldoc Users.pm and so on. 
>
>Michael
>On Fri, 2005-09-30 at 11:56 -0400, Vance Vagell wrote:
>
>  
>
>>Hi Roy,
>>
>>Thanks for the suggestion to use Scrips, this sounds like a good
>>solution for us.  I have spent some time reviewing the RT Wiki to see
>>how this could be done, and I have a rough idea.  However, is there
>>documentation for the API used in scrips?  I see lots of scrip examples,
>>but I need to be able to look up some specific functionality to
>>implement your suggestion, namely:
>>
>>- how to find the group of the requestor
>>- how to iterate through a list of group members, given a group
>>- how to add requestors to a ticket
>>
>>(and probably more)
>>
>>Do you know where I could find this documentation?
>>
>>Thanks again,
>>Vance
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>>
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>>
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>>
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>>
>>    
>>
>
>  
>
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>
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>
>Buy your copy of our new book, RT Essentials, today! 
>
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