[rt-users] Attachments missing when added via mail

[Will Maier]

*-

When I send mail to RT including attachments (eg `dd if=/dev/zero
of=zero count=10000`), the attachment doesn't get included in the
resulting ticket. When I create a ticket (or reply to/comment on it)
via the web interface, such attachments are accepted just fine.

I've set $max_allowed_packet in my.cnf to 16M, $MaxAttachmentSize to
10000000 (I think that's the right amount of zeroes) in
RT_SiteConfig.pm.

I also get errors like the following around when RT should be
processing the mail and attachment:

[Fri Sep 30 22:58:43 2005] [debug]: About to commit scrips for transaction #606692 (/web/webserver/rt-3.4.2/lib/RT/Transaction_Overlay.pm:167)
[Fri Sep 30 22:58:58 2005] [crit]: Software caused connection abort at /opt/perl-5.8.5/lib/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm line 914.

Stack:
    [/opt/perl-5.8.5/lib/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm:914]
    [/opt/perl-5.8.5/lib/site_perl/5.8.5/HTML/Mason/Request.pm:390]
    [/opt/perl-5.8.5/lib/site_perl/5.8.5/HTML/Mason/ApacheHandler.pm:175]
    [/opt/perl-5.8.5/lib/site_perl/5.8.5/HTML/Mason/Request.pm:353]
    (/web/webserver/rt-3.4.2/bin/webmux.pl:126)

I'm running RT 3.4.2 on Solaris, with Apache 2.0.50.

Thanks!

-- 

[Will Maier]---------------[willmaier at ml1.net/wcmaier at jabber.ccc.de]