[rt-users] More Flexible Email Gateway

[Jörg Ungermann]

Thanks for your answer.
That might happen.
For now i am evaluating to use PROCMAIL to serve these needs.
When Procmail does pre-filtering, RT Gateway just has to push the results to queues.

Thanks 

Joerg 

> -----Ursprüngliche Nachricht-----
> Von: Jason Fenner <jfenner at vitamix.com>
> Gesendet: 31.03.06 18:30:09
> An: Jörg Ungermann <Joerg.Ungermann at web.de>
> CC: rt-users at lists.bestpractical.com
> Betreff: Re: [rt-users] More Flexible Email Gateway


> No.
> 
> But if you are so inclined, why not write your own and share it with us?
> 
> Jörg Ungermann wrote:
> 
> >For incoming email we do need to have some more functions:
> >
> >1. If sender is a known user > Try to guess the topic from Header or body> Route to queue
> >2. if sender is unknown > Create user in special group > Try to guess the topic from Header or body> Route to queue
> >
> >Has anyone used an alternativ to the Email Gatewy?
> >Has anyone used something like natural language processing (NLP) for analysing the Emails in conjunction with RT?
> >
> >Kind regards
> >
> >JU
> >_______________________________________________
> >http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> >
> >Community help: http://wiki.bestpractical.com
> >Commercial support: sales at bestpractical.com
> >
> >
> >Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> >Buy a copy at http://rtbook.bestpractical.com
> >
> >
> >We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html
> >
> >  
> >
> 
> 
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
> 
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
> 
> 
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
> Buy a copy at http://rtbook.bestpractical.com
> 
> 
> We're hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html