[rt-users] Priority Bumps

[Joshua Colson]

Yes. Read about rt-crontool and Scrips.

On Mon, 2006-04-03 at 15:17 -0700, Phanoko wrote:
> Is there a way to have the priorities bump over time
> in a queue?? I have mine that go from 4 - 1, 4 being
> the lowest..
> When they sit in the queue "BOB" for 24 hours can it
> change from a 4 to a 3 and remind the owner of the
> ticket they have?
> 
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