[rt-users] RT performance or feature request

[lwang]

Jesse Vincent wrote:
>>This tree was migrated from Bugzilla.  Typically, we have hundreds of 
>>tickets under a tree.
>>
>>Because of the simplicity of Bugzilla, it can handle such an extreme 
>>without difficulty.
> 
> 
> I think we're autolimiting to a depth of "8 levels". I'd be thrilled to
> take a patch for 3.6 to make that configurable, so you could set it to
> one. (I also bet that we could recast it to be a ticket search, not a
> relationship search with ticket lookups for each item.)
> 
> Jesse

This will be a very useful extend for some customers.

Thanks for the great tool.

- Wang